PRIVACY POLICY
Effective date: 26 September 2026
1. INTRODUCTION
Omni Spectrum Limited operates Donaify, an online fundraising platform. This Privacy Policy explains how Donaify collects, uses, stores, and protects personal information when you visit the platform, create an account, create or manage a campaign, make a donation, or contact support.
2. INFORMATION WE COLLECT
We may collect information you provide directly, including your name, email address, telephone number, account credentials, campaign details, messages, donation information, payout information, and documents supplied for identity or account verification. We may also collect technical information such as device type, browser type, IP address, approximate location derived from IP address, pages viewed, activity logs, cookies, and similar technologies.
3. HOW WE USE INFORMATION
We use personal information to operate and improve the platform; create and manage accounts; process donations, refunds, and payouts; verify identity and eligibility; review campaigns; provide customer support; prevent fraud, abuse, sanctions violations, and other unlawful activity; comply with legal and payment-provider obligations; communicate service updates; and protect the security of Donaify and its users.
4. PAYMENTS AND PAYOUTS
Payments are processed by third-party payment providers. Donaify does not ordinarily store full payment-card details. Payment providers may collect and process information under their own privacy notices and security procedures. We may share information reasonably necessary to process a donation, investigate a payment issue, issue a refund, administer a payout, or meet fraud-prevention and compliance requirements.
5. INFORMATION WE SHARE
We may share information with service providers that support hosting, analytics, communications, identity verification, payment processing, fraud prevention, professional advice, and platform operations. We may also disclose information where required or permitted by law, to protect rights and safety, to investigate suspected misuse, or in connection with a business transfer. We do not sell personal information for money.
6. DATA RETENTION
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to operate accounts, resolve disputes, enforce agreements, maintain security, meet legal or payment-provider requirements, and keep accurate records. Retention periods may vary depending on the nature of the information and the applicable obligation.
7. SECURITY
Donaify uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and users should protect their account credentials and promptly report suspected unauthorized activity.
8. YOUR CHOICES AND RIGHTS
You may request access to, correction of, or deletion of personal information where applicable. You may also ask questions about our use of your information or object to certain processing where applicable. Some requests may be limited where we must retain information for legal, security, fraud-prevention, payment, or recordkeeping reasons.
9. COOKIES
Donaify may use cookies and similar technologies to keep the platform functioning, remember preferences, understand usage, improve performance, and help protect against fraud. You can manage cookies through your browser settings. Disabling certain cookies may affect platform functionality.
10. CHILDREN
Donaify is not intended for children who are not legally able to use the platform. We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information improperly, contact us so we can review the matter.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The revised version will be posted on the platform with an updated effective date. Continued use of Donaify after an update is subject to the revised Policy.
12. CONTACT
For privacy questions or requests, email support@donaify.com.